RBI Office Attendant

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2021 Mock Tests

RBI Office Attendant

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2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests

RBI Office Attendant

Full Length
2021 Mock Tests


Reserve Bank of India invites applications from eligible candidates for 841 posts of “Office Attendant” in various offices of the Bank. Selection for the post will be through a country-wide competitive Test (Online Test) followed by Language Proficiency Test (in Regional Language) as per Annex-I. Please note that Corrigendum, if any, issued on the above advertisement, will be published only on the Bank’s website www.rbi.org.in.

Full text of the advertisement is available on the Banks’ website www.rbi.org.in and is also being published in the Employment News/ Rozgar Samachar.

Applications will be accepted only Online through the Bank’s website www.rbi.org.in. No other mode for submission of application is available.

Important Dates:

Website Link Open To be announced
Payment of Test Fees (Online) To be announced
Tentative date of Online Test To be announced


Applications are invited from eligible Indian Citizens for the post of “Office Attendant” in Reserve Bank of India (RBI).

Candidates may click on the link below for filling in the online application form.

Online Application Form

1. Vacancy position

Before applying, Candidates should ensure that they fulfill the eligibility criteria for the post. Candidates are requested to apply online through Bank’s website www.rbi.org.in.

Helpline: In case of any problem in filling up the form, payment of fee or receipt of call letter, queries may be made at Candidate Grievance Redressal Cell http://cgrs.ibps.in/. Don’t forget to mention ‘RBI Recruitment of Office Attendants - 2020’ in the subject box of the email.
Office Vacancies PwBD# EXS
SC ST OBC EWS GEN Total VI HI OH 4th Category EX-1 EX-2
Ahmedabad 0 3 22 5 20 50 1 1 0 0 2 10
Bangalore 1 0 0 2 25 28 1 0 1 0 1 6
Bhopal@ 0 10 0 2 13 25 0 1 0 0 1 5
Bhubaneswar 1 7 4 2 10 24 0 0 1 0 2 5
Chandigarh 5 0 10 3 13 31 0 0 1 0 2 6
Chennai % 0 0 23 7 41 71 1 0 1 1 3 14
Guwahati& 0 9 6 3 20 38 0 0 1 1 2 8
Hyderabad 8 5 15 5 24 57 0 1 1 1 3 11
Jammu 0 2 1 0 6 9 1 0 0 0 0 2
Jaipur 0 7 14 4 18 43 1 0 1 0 2 8
Kanpur** 0 0 33 6 30 69 0 1 0 1 3 14
Kolkata * 7 0 10 3 15 35 1 0 0 0 2 7
Mumbai $ 0 11 46 20 125 202 0 3 2 2 9 40
Nagpur 3 21 3 5 23 55 1 1 0 0 2 11
New Delhi 0 0 9 5 36 50 1 1 0 0 2 10
Patna ^ 0 0 13 2 13 28 0 0 0 1 1 6
Thiruvananthapuram ! 0 0 2 2 22 26 0 0 0 1 1 5
Total 25 75 211 76 454 841 8 9 9 8 38 168
@ Bhopal – 17, Raipur - 8 ! Thiruvananthapuram-26, Kochi-0
& Guwahati-22, Agartala-4, Aizawl-4, Imphal-4, Shillong-4 % Chennai-61, RBSC-9, ZTC Chennai-1
** Kanpur-29, Lucknow-31, Dehradun-9 * Kolkata-30, Gangtok-4, ZTC Kolkata-1
$ Mumbai-180, Navi Mumbai-17, Panaji-1, RBI Academy-2, ZTC Mumbai-2 ^ Patna-21, Ranchi-7
“The Bank reserves the right to increase/decrease the number of vacancies as per the requirement.”

Abbreviations stand for: SC – Scheduled Caste, ST – Scheduled Tribe, OBC – Other Backward Classes, EWS – Economically Weaker Section, GEN – General i.e. Unreserved, PwBD – Persons with Benchmark Disabilities, VI – Visually Impaired, HI – Hearing Impaired, OH – Orthopedically Handicapped, EXS – Ex-Servicemen, EX-1 - Disabled Ex-servicemen/ Dependents of Ex-servicemen killed in action, Ex-2 - Ex-servicemen (normal), 4th category as defined under Right of Persons with Disabilities Act. 2016 (RPWD Act., 2016).

Only following categories of PwBD are eligible to apply for this post:

OH– Locomotor Disability candidates: OL – One Leg affected (Right or Left), OA - One Arm affected (Right or Left), OLA - One Arm & One Leg affected (Right or Left), VI Candidates: B – Blind, LV – Low Vision, HI candidates: PD - Partially Deaf; D – Deaf, 4th category (D) such as autism and multiple disabilities from amongst persons under clauses (a) to (d) including deaf- blindness as defined under RPWD Act., 2016 may apply for the post.

# Reservation for PwBD/ Ex-Servicemen is horizontal reservation and included in the vacancies of various categories. PwBD candidates applying for Offices where vacancies are not reserved for them will be eligible for upper age limit as available to PwBD candidates.

Candidates belonging to OBC category but coming in the ‘Creamy Layer’ are not entitled to OBC reservation. They should indicate their category as ‘General (GEN)’.

Reservation for Economically Weaker Section (EWS) in recruitment is governed by Office Memorandum No. 36039/1/2019-Estt (Res) dated 31.01.2019 of Department of Personnel & Training, Ministry of Personnel, Public Grievance & Pensions, Government of India.

Disclaimer: “EWS vacancies are tentative and subject to further directives of Government of India and outcome of any litigation. The appointment is provisional and is subject to the income & Asset certificate being verified through proper channel”.

Benefits of reservation under EWS category can be availed upon production of an “Income and Asset Certificate” issued by a Competent Authority in the format prescribed by Government of India. For submitting income and asset certificate by the candidate, the date may be treated as the closing date of receipt of applications for the post.

The reservation under various categories will be as per prevailing Government Guidelines at the time of finalization of result.

2. Definition:
i) Ex-Serviceman:

Only those candidates shall be treated as Ex-Serviceman who fulfill the revised definition as laid down in Government of India, Ministry of Home Affairs, Department of Personnel and Administrative Reforms Notification No.36034/5/85/Estt (SCT) dated 27th October 1986, as amended from time to time.

Disabled Ex-Serviceman: Ex-Serviceman, who while serving in Armed Forces of the Union, was disabled in operations against the enemy or in disturbed areas, shall be treated as ‘Disabled Ex-Serviceman’.

Dependents of Serviceman killed in Action: Servicemen killed in the following operations would be deemed to have been killed in action attributable to Military Service (a) war (b) warlike operations or border skirmishes either with Pakistan on cease fire line or any other country (c) Fighting against armed hostiles in a counter insurgency environment viz. Nagaland, Mizoram, etc. (d) Serving with peace-keeping mission abroad (e) Laying or clearance of mines including enemy mines as also mine sweeping operation between one month before and three months after conclusion of an operation (f) Frost-bite during actual operations or during the period specified by the Government (g) Dealing with agitating Para-Military forces personnel (h) IPKF personnel killed during the operations in Sri Lanka.


1) Candidates, who are released / retired from Armed Forces, or whose SPE is likely to be completed on or before March 01, 2022 only are eligible to apply under this recruitment. They will also be required to submit the release letter along with a self-declaration at the time of joining RBI that he/she is entitled to the benefits admissible to Ex-Serviceman in terms of Govt. of India rules. Those candidates, who have already completed their initial period of engagement and are on extended assignment, are required to submit certificates to that effect. If selected, all such candidates mentioned above, should get released and join RBI on or before March 31, 2022. Forms of the certificates to be submitted by all these candidates are provided in Annex II and these certificates are required to be submitted at the time of LPT / Document Verification or at any subsequent stage of the recruitment process.

2) The Territorial Army Personnel will be treated as Ex-Serviceman w.e.f. 15.11.1986.

3) An Ex-Serviceman who has once joined a Government job on the civil side after availing of the benefits given to him as an Ex-Serviceman for his re-employment, his Ex-Serviceman status for the purpose of re-employment in Government ceases.

4) Dependents of Servicemen killed in action are eligible for reservation. 4.5% of the total vacancies are reserved for Disabled Ex-Serviceman and dependents of Servicemen killed in action, clubbed together. First priority in the matter of appointment will be given to the Disabled Ex-Servicemen and second priority will be given to two dependents of Defence personnel killed in action or severely disabled (with over 50% disability attributable to defence services). For the purpose of this concession, the member of the family would include his widow, son, daughter or his near relations who agree to support his family. The relaxation in upper age and educational qualifications available to Ex-Servicemen/Disabled Ex-Serviceman will not be available to Dependents of Servicemen killed in action.

5) The following rules applicable to Ex-Servicemen re-employed under the Central Government would apply to Ex-Servicemen candidates appearing for the online test:

Ex-Servicemen candidates who have already secured employment under the Central Government in Group ‘C’& ‘D’ will be permitted the benefit of age relaxation as prescribed for Ex-Servicemen for securing another employment in a higher grade or cadre in Group ‘C’ / ‘D’ under Central Government. However, such candidates will not be eligible for the benefit of reservation on second occasion for Ex-Servicemen in Central Government jobs.

3. Reservation for Persons with Benchmark Disability (PwBD) in terms of RPWD Act., 2016:
A. Persons with Benchmark Disabilities (PwBD):

Under Section 34 of RPWD Act, 2016, Persons with Benchmark Disabilities (PwBD) are eligible for Reservation. The provisionally shortlisted candidates will have to produce latest disability certificate as prescribed vide RPWD Act, 2016, in accordance with the Government of India’s instructions issued from time to time, in this regard.

Only following categories of PwBD candidates are eligible to apply for the post of Office Attendant:
Categories for which identified Functional classification Physical Requirements
Blind (B) and Low Vision (LV) Blindness Standing, Sitting, Walking, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
  Low Vision (LV) Standing, Sitting, Walking, Seeing, Writing, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
Deaf (D) and Partially Deaf (PD) Deaf and Partially Deaf Standing, Sitting, Walking, Seeing, Reading, Writing, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
Locomotor disability including Cerebral Palsy, Leprosy Cured, Dwarfism, Acid Attack Victims, Muscular dystrophy One Arm (R or L), One Leg (R or L), One Arm and One Leg (R or L), Cerebral Palsy, Leprosy Cured, Dwarfism, Acid Attack Victims, Muscular dystrophy Standing, Sitting, Walking, Seeing, Reading, Writing, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
Autism Autism Standing, Sitting, Walking, Seeing, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
Multiple Disabilities One Arm (R or L), One Leg (R or L), One Arm and One Leg (R or L), Cerebral Palsy, Leprosy Cured, Dwarfism, Acid Attack Victims, Dwarfism, Muscular dystrophy, Autism and

(i) blind/ low vision or
Standing, Sitting, Walking, Seeing, Reading, Writing, Hearing, Communication, Bending, Lifting, Manipulation by Fingers, Pushing and Pulling

Standing, Sitting, Walking, Bending, Reading, Writing, Seeing, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
  (ii) deaf / partially deaf Standing, Sitting, Walking, Seeing, Reading, Writing, Bending, Hearing, Lifting, Manipulation by Fingers, Pushing and Pulling, Communication
(i) Persons with Locomotor disability are those who are unable to execute distinctive activities associated with movement of self and objects resulting from affliction of musculoskeletal or nervous system or both including leprosy cured persons, persons suffering from cerebral palsy, dwarfism, muscular dystrophy and acid attack victims. The degree of disability should be minimum 40% in these cases.

(ii) For being considered as a Hearing-Impaired candidate, the candidate should fulfil either of the following conditions:

(a) ‘Deaf’ means persons having 70DB hearing loss in speech frequencies in both ears.

(b) ‘Hard of hearing’ means persons having 60DB to 70DB hearing loss in speech frequencies in both ears.

(iii) For being considered as a Visually Impaired candidate, the candidate should fulfill either of the following conditions:

(a) Total absence of sight.

(b) With visual acuity not less than 3/60 or less than 10/200 (Snellen) in the better eye with best possible correction.

(c) With limitation of the field of vision subtending an angle of 10 degrees or worse.

(d) Low vision means a condition where a person has visual acuity not exceeding 6/18 or less than 20/60 up to 3/60 or up to 10/200 (Snellen) in the better eye with best possible corrections.

(e) Limitation of the field of vision subtending an angle of less than 40 degree up to 10 degree.

The Persons with Benchmark Disability (PwBD) candidates should possess a latest Disability Certificate issued by a Competent Authority certifying that the degree of disability is not less than 40% of the specified disability. Such certificate shall be subject to verification/re-verification, as may be decided by the Bank.

Note: Within the overall notified total vacancies, Persons with Benchmark Disability (PwBD) candidates belonging to any of the above category of disability (who are eligible for the post as explained above) will be considered for selection, subject to their suitability, over and above the vacancies, notified/not notified for PwBD in this advertisement. PwBD candidates may belong to any category (i.e. General/SC/ST/OBC/EWS).

Reservation for PwBD is horizontal reservation and within the overall vacancies for the post.


The Visually Impaired candidates and candidates whose typing/ writing speed is affected permanently for any reason can use their own scribe at their cost during the online test, subject to limits as in (i) and (ii) below. In all such cases where a scribe is used, the following rules will apply:

The candidate will have to arrange his / her own scribe at his/her own cost. The scribe may be from any academic stream.

Both the candidate as well as scribe will have to give a suitable undertaking along with call letter at the time of test confirming that the scribe fulfils all the stipulated eligibility criteria for a scribe mentioned above. Further in case it later transpires that he/she did not fulfill any laid down eligibility criteria or suppressed material facts the candidature of the applicant will stand cancelled, irrespective of the result of the test. Proforma of undertaking is available on RBI website.

PwBD candidates who have physical limitation to type including that of speed shall be allowed compensatory time of 20 minutes per hour of the test whether availing the facility of scribe or not.

The same scribe cannot be used by more than one candidate. In addition the scribe arranged by the Candidate should not be a candidate for the test. If violation of the above is detected at any stage of the process, candidature of both the candidate and the scribe will be cancelled. Candidates eligible for and who wish to use the services of a scribe in the test should invariably and carefully indicate the same in the online application form. Any subsequent request may not be favorably entertained.

Only candidates registered for compensatory time will be allowed such concessions since compensatory time given to candidates shall be system based, it shall not be possible for the test conducting agency to allow such time if he / she is not registered for the same. Candidates not registered for compensatory time shall not be allowed such concessions.

The candidate should opt for using scribe/compensatory time only if they are eligible for availing these services/concessions as per the rules and guidelines of Government of India (GoI) under RPWD Act, 2016 in this regard.

The above guidelines are subject to change in terms of GOI guidelines/clarifications, if any, from time to time.

C. Guidelines for PwBD candidates
(i) With OH - locomotor disability and cerebral palsy:

An extra time of twenty minutes per hour shall be permitted for the candidates with OH- locomotor disability and cerebral palsy and PwBD candidates as defined under RPWD Act. 2016, where dominant (writing) extremity is affected to the extent of slowing the performance of function (minimum of 40% impairment).

(ii) Visually Impaired candidates:

Visually Impaired candidates (who suffer from not less than 40% of disability) may opt to view the contents of the test in magnified font and all such candidates will be eligible for compensatory time of 20 minutes for every hour of test.

The facility of viewing the contents of the test in magnifying font will not be available to Visually Impaired candidates who use the services of a Scribe for the test.

The above guidelines are subject to change in terms of GOI guidelines/ clarifications, if any, from time to time.

(iii) The candidates as defined under Section 34 (d) (e) of RPWD Act, 2016 will have to indicate while applying online, whether they need scribe or otherwise.

4. Eligibility Criteria:
(a) Age (as on 01/02/2021)

Between 18 and 25 years. Candidates must have been born not earlier than 02/02/1996 and not later than 01/02/2003 (both days including) are only eligible to apply.

Relaxation in the Upper Age Limit:
Upper age limit will be relaxed as under:

Category Relaxation in Age
(i) Scheduled Caste / Scheduled Tribe (SC / ST) By 5 years, i.e. up to 30 years
(ii) Other Backward Classes (OBC) By 3 years, i.e. up to 28 years
(iii) Persons with Benchmark Disabilities (PwBD) By 10 years (GEN/EWS) 13 years (OBC) & 15 years (SC/ST)
(iv) Ex-Servicemen To the extent of service rendered by them in Armed Forces plus an additional period of 3 years subject to maximum of 50 years.
(v) Widows/divorced women/ women judicially separated who are not re-married By 10 years
(vi) Candidates having work experience in Reserve Bank of India To the extent of number of years of such experience, subject to maximum of 3 years.
NOTE: Cumulative Age Relaxation will not be available either under the above items or in combination with any other items.

(b) Caste Criteria:

i. Candidate's seeking reservation as SC/ST/OBC, shall have to produce a certificate in the prescribed proforma ONLY, meant for appointment to posts under the Government of India from the designated authority indicating clearly the candidate’s caste, the Act/Order under which the caste is recognised as SC/ST/OBC and the Village/Town the candidate is ordinarily a resident of. They must also ensure that the name of their caste/community and its spelling in their caste/community certificate should be exactly as mentioned in the lists notified by the central government from time to time (for OBC category list of castes recognized by the Govt. of India as OBC castes in the central list is available on the site http://www.ncbc.nic.in, for ST category the list caste for each state is available on the site www.ncst.nic.in and for SC category the list of castes for each state is available on the site http://www.socialjustice.nic.in). A certificate containing any variation in the caste name will not be accepted. Further the OBC certificate should also clearly indicate that the candidate does not belong to creamy layer as defined by the Government of India for applying to posts and services under the Central Government.

ii. The OBC claim of a candidate will be determined in relation to the State (or part of the State) to which his/her father originally belongs. A candidate who has migrated from one State (or part of the State) to another should, therefore, produce an OBC certificate which should have been issued to him/her based on his/her father's OBC certificate from the State to which he (father) originally belongs.

iii. No change in the community status already indicated in the on-line application by a candidate for this examination will be allowed.
Candidates seeking age relaxation are required to submit copies of necessary certificate(s) from the designated/competent authorities at the time of LPT / Document Verification.

Guidelines for Reserved Category Candidates:

a) Reservation for Persons with Benchmark Disability (PwBD) shall be applied @4% of total vacancies, horizontally, within the overall Office-wise vacancies earmarked for various categories viz., UR, SC, ST, EWS & OBC as per the RPWD Act, 2016.

b) Reservation for EXS shall be applied @24.5% of total vacancies, which shall include reservation of 4.5% for disabled Ex-Servicemen and dependents of Servicemen killed in action, clubbed together, horizontally, within overall Office-wise vacancies earmarked for various categories viz., UR, SC, ST, EWS & OBC.

c) Reserved category candidates belonging to SC/ST/EWS/OBC (Non-Creamy Layer) may apply against unreserved vacancies if vacancies have not been reserved for their category under the Regional Jurisdiction of the Recruiting Office to which he/she is applying. However, they must fulfil the eligibility criteria for age and educational qualification at par with unreserved candidates. They will, however, be eligible for fee concession, wherever, applicable.

d) Candidates belonging to OBC category but coming in the ‘Creamy Layer’ are not entitled to OBC reservation. They should indicate their category as ‘General’ (UR).

e) OBC applicants, availing reservation benefit will have to produce OBC certificate issued on or after January 01, 2021 with Non-creamy layer clause as per Govt. of India guidelines.

f) The reservation under various categories will be as per prevailing Government of India guidelines at the time of finalization of result.

(c) Educational Qualifications (as on 1/02/2021):

A candidate should have passed 10th Standard (S.S.C./Matriculation) from the concerned State/UT coming under the Regional Jurisdiction of the Recruiting Office to which he/she is applying. Such qualification should be from a recognized board of that State/UT.

In addition to the above, the candidate should be a domicile of the State/UT coming under the Regional Jurisdiction of the Recruitment Office to which he/she is applying for.

The candidate should be an undergraduate as on the 1/02/2021. Graduates and candidates possessing higher qualification are not eligible to apply.

Bank reserves the right to call for documents in support of domicile status of the candidate.

A candidate belonging to Ex-servicemen category should have passed 10th Standard (S.S.C./Matriculation) and rendered at least 15 years of defence service, provided they have not graduated outside the Armed Forces.

Candidates applying to a recruiting office should be proficient in the language (i.e. know to read, write, speak and understand the language) of the state/UT falling under that office.

5. Scheme of Selection:***

(A) Identity Verification- Biometric Data Capturing or by other mode

The Bank reserves its right to conduct biometric verification/other mode of verification any time during or after the selection. In case, if any candidate is found not to be genuine, then apart from taking legal actions against them, their candidature will be cancelled.

Accordingly, the Bank, at various stages, may capture photograph / thumb impression / IRIS Scan of the candidates in digital format for verification/biometric verification of the candidates. Candidate will ensure that their correct photograph/ thumb impression/ IRIS Scan is captured at various stages as any inconsistency will lead to rejection of their candidature. Candidates are advised to follow the guidelines that shall be provided to them in their call letter.

In case the Bank decides to utilize capturing of bio-metric data for the purpose of verification, the candidate has to take proper precaution while submitting for bio-metric verification. If the thumb impression / IRIS Scan to be captured is injured/damaged, the candidate shall immediately notify the concerned authority at the test centre. In such a situation, upon declaration being made by the candidate, the authorities would make some alternate provisions, impression of other fingers, toes etc. of the candidate may be captured for biometric data verification. The Bank will not entertain any complaint/correspondence, at the subsequent stage of the selection process, in the event the biometric data do not match with the original biometric data taken at the online test centre.

Decision of the Biometric data verification authority as regards its status (i.e. matching or not-matching) shall be final and binding upon the candidates.

6. Pre-examination Training for SC/ST/OBC/PwBD candidates

The Bank may arrange combined pre-test training at certain centres for a limited number of SC/ST/OBC/PwBD candidates in consonance with the guidelines issued by Government of India. Candidates belonging to the above categories who desire to avail themselves of such training may write to the Regional Office of the Reserve Bank of India to whom the candidate is applying. An indicative list of training centres is given below. Candidates opting for pre-examination training will be intimated about the training by the concerned Regional Office. All expenses regarding travelling, boarding, lodging etc. for the training will be borne by the candidate. The Bank reserves the right to cancel/add/alter/modify any test centre/address or make alternate arrangement depending on the response received and administrative feasibility. Such trainings will be conducted under social distancing norms.

Format of the Application form for pre-examination training is as attached

Addresses of the Offices

AHMEDABAD – 380014
BHOPAL - 462 011
CHANDIGARH - 160 017
CHENNAI – 600001
NEW DELHI - 110 001
GUWAHATI - 781 001
HYDERABAD - 500 004
JAMMU - 180 012
KANPUR-208 001
15, N. S. ROAD,
KOLKATA - 700 001
NAGPUR - 440 001
FORT, MUMBAI - 400 001

7. Test Centres:

(i) Online test will be conducted in different venues (of different centres) of the states/UTs falling under the jurisdiction of the recruiting office. The tentative list of test centres is available in Annex IV.

(ii) As far as possible candidates will be allotted a centre of his/ her choice within the jurisdiction of the recruiting office from which he/ she is applying. The Bank however, reserves the right to add/cancel/modify any of the test venue/Centre within or outside the jurisdiction of recruiting office, depending upon the response, administrative feasibility, contingencies etc. and the candidate will be intimated of the change of centre well in advance. No correspondence will be entertained in this regard and the decision of the Bank shall be final.

(iii) Candidates will have to appear for the Online test as well as LPT at his/ her own risk and expenses at the test center allotted by the Bank. The Bank will not be responsible for any injury or losses etc. of any nature.

(iv) No request for change of centre for Test shall be entertained.

8. Service Conditions / Career Prospects:
(i) Pay Scale:

Selected candidates will draw a starting basic pay of ? 10,940/-- per month in the scale of 10940 – 380 (4) – 12460 – 440 (3) – 13780 – 520 (3) – 15340 – 690 (2) – 16720 – 860 (4) – 20160 – 1180 (1) - 23700 and other allowances, viz. Dearness Allowance, House Rent Allowance, City Compensatory Allowance, Grade Allowance etc., as admissible from time to time. At present, initial monthly Gross emoluments for Office Attendants is approximately ? 26,508/-. Office Attendants who will not be staying in the accommodation provided by the Bank will be eligible for House Rent Allowance @ 15% of pay.

(ii) Perquisites:

RBI’s accommodation subject to availability, Medical Reimbursement on declaration basis, Reimbursement of education expenses, Reimbursement of cost of spectacles, Book Grant, News Paper Bill, Furnishing of Residence, Reimbursement of GSLI, Car Insurance, Conveyance allowance, Leave Fare Concession, etc. as per eligibility.
The recruits will be governed by the Defined Contribution New Pension Scheme, in addition to the benefit of Gratuity.


Candidates are required to apply only online using the website www.rbi.org.in from February 24, 2021 – March 15, 2021. No other means/mode of application will be accepted. Detailed instructions for filling up online applications are available at Appendix -I which is available on the Bank's website www.rbi.org.in. The applicants are advised to submit only single application; however, if due to any unavoidable situation, if the candidate submits another/multiple applications, then the candidate must ensure that application with the higher Registration ID (RID) is complete in all respects like applicants' details, examination centre, photograph and signature, fee etc. The applicants who are submitting multiple applications should note that only the last completed applications with higher RID shall be entertained by the Bank and fee paid against one RID shall not be adjusted against any other RID.

Application Fees/ Intimation Charges (Non- Refundable) payable from February 24, 2021 to March 15, 2021.

(Online payment)

?50/- for SC/ST/PwBD/EXS. (Intimation Charges)

?450/- for OBC/EWS/General candidates (Test fee + Intimation Charges)

Test fee/Intimation charges waiver is only for those employees of RBI (Staff Candidates) who satisfy the eligibility criteria separately stipulated by the Bank vide its circular CO.HRMD.No.G-75/5599/05.01.01/2013-2014 dated December 20, 2013. Their status as staff candidate will be verified at the time of LPT/Document verification. In case they are not eligible to be treated as staff candidates (in terms of above referred HRMD circular), they are advised to indicate themselves as non-staff candidates and pay fees/ intimation charges as applicable to non-staff candidates.

10. General Rules/ Instructions:

(i) Candidates can apply for a vacancy existing in one office only and will have to opt for the online test from a centre within the same state/UT under the regional jurisdiction of that office. For example, a candidate applying to Ahmedabad office can opt for centre only from the state/UT of Gujarat/Daman and Diu.

(ii) Candidates need not submit /send application printouts or copies of any other certificates at the time of online application to the Bank. Their candidature will be considered on the strength of the information declared in the application. If at any stage, it is found that any information furnished in the online application is false/ incorrect or if according to the Bank, the candidate does not satisfy the eligibility criteria, his/ her candidature/ appointment is liable to be cancelled/ terminated.

(iii) All educational qualifications should have been obtained from recognized Boards/ institutions in India or abroad. If grades are awarded instead of marks, candidates should clearly indicate its numerical equivalent.

(iv) Candidates should satisfy themselves about their eligibility for the post and the Bank shall not entertain request from candidates seeking advice about their eligibility to apply.

(v) Date of birth as recorded in School Leaving Certificate/ Transfer Certificate/Certificate of Domicile/ Birth Certificate issued by Municipal Corporation will only be accepted as proof of age.

(vi) Canvassing in any form will lead to disqualification.

(vii) Candidates will have to visit Bank’s website for downloading call letters of online test and an intimation to that effect will also be sent through email/SMS. Once the candidate clicks the relevant link, he/she can access the window for call letter download. The candidate is required to use (a) Registration Number/Roll Number, (b) Password/Date of Birth for downloading the call letter. Candidate needs to affix recent recognizable photograph on the call letter preferably the same which was provided during registration. The candidate must appear at the test centre with (a) Call Letter (b) Photo Identity Proof as stipulated in clause (xiv) and also specified in the call letter. Photocopy of the same Photo Identity as brought in original.

(viii) The candidates will have to appear for the exam at their own cost.

(ix) CANDIDATES REPORTING LATE i.e. after the reporting time specified on the call letter for Test will not be permitted to take the test. The reporting time mentioned on the call letter is prior to the Start time of the test. Though the duration of the test is 90 minutes, candidates may be required to be at the venue for about 3 to 4 hours including the time required for completion of various formalities such as collection and verification of biometrics, various requisite documents etc.

(x) Documents relating to Age/Qualification/Category etc. will have to be submitted by the candidates at the time of LPT, Document Verification or at subsequent stages of selection process. Caste certificate submitted by candidate seeking reservation as SC/ST/OBC in the prescribed proforma from the competent authority should clearly indicate the candidate’s caste, the Act/Order under which the caste is recognized as SC/ST/OBC and the village/town the candidate is originally a resident of. For submitting income and asset certificate by the EWS candidate, the date may be treated as the closing date of receipt of applications for the post.

(xi) Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of Document Verification / specified date.

(xii) The OBC certificate containing the non-creamy clause should have been issued on or after January 01, 2021. A declaration is required to be submitted in the prescribed format by candidate seeking reservation as OBC, that the candidate does not belong to the creamy layer as on date of LPT/specified date.

(xiii) All candidates working in Government Sector, Government owned industrial undertakings, Public Sector Undertakings/Financial Institutions/Banks, Public Enterprises or other similar organizations, whether in a permanent or temporary capacity or as work-charged employees other than casual or daily rated employees, are required to inform their employer (Head of Office/Department) in writing, about applying for this recruitment, prior to the submission of their application online to the Bank. At the time of applying online, candidates working in such organizations, are required to submit an undertaking that they have informed in writing about applying for this recruitment to their Head of Office/Department. Candidates should note that in case a communication is received at Bank from their employer, withholding permission to the candidate applying for this recruitment/ appearing at the examination, their application/candidature will be liable to be rejected/ cancelled. Such candidates shall produce valid NoC issued by their respective employer at the time of Document Verification.

At the time of joining, the recommended candidates will have to bring proper Unconditional Relieving Letter from their PSU/Government/Quasi-Government employer.

(xiv) In the test hall as well as at the time of LPT, the call letter along with a photocopy of the candidate’s currently valid photo identity such as Aadhar card with a photograph /PAN Card/ Passport/ Driving Licence (only Permanent)/ Voter’s Card/ Bank Passbook with photograph/ Photo identity proof issued by a Gazetted Officer on official letterhead/ Photo identity proof issued by a People’s Representative on official letterhead/ valid recent Identity Card issued by a recognized college/ university / Employee ID/ Bar Council Identity card with photograph should be submitted to the invigilator for verification. The candidate’s identity will be verified with respect to his/ her details on the call letter, in the Attendance List, requisite documents submitted and bio-metric data verification (depending on feasibility). If identity of the candidate is in doubt the candidate may not be allowed to appear for the Online Test, in LPT and subsequent stages of selection process.

Ration card & Learners Driving License will not be considered as valid Identity proof.

Note: Candidates have to produce in original the photo identity proof and submit photocopy of the photo identity proof along with Test call letter as well as the LPT Call Letter while attending the online tests as well as LPT, without which they will not be allowed to take up the online test/ LPT. Candidates must note that the name as appearing on the call letter (provided during the process of registration) should exactly match the name as appearing on the photo identity proof. If there is any mismatch between the names indicated in the Call Letter and Photo Identity Proof the candidate will not be allowed to appear for the online test as well as in LPT.

(xv) Candidates are advised in their own interest that they should not furnish any particulars that are false, tampered with or fabricated and should not suppress any material information while submitting online application.

At the time of test, LPT or in a subsequent selection procedure, if a candidate is (or has been) found guilty of –

(a) using unfair means or

(b) impersonating or procuring impersonation by any person or

(c) misbehaving in the test / LPT hall or disclosing, publishing, reproducing, transmitting, storing or facilitating transmission and storage of contents of the test(s) or any information therein in whole or part thereof in any form or by any means, verbal or written, electronically or mechanically for any purpose or

(d) resorting to any irregular or improper means in connection with his/ her candidature or

(e) obtaining support for his/ her candidature by unfair means, or

(f) carrying mobile phones or similar electronic devices of communication in the test / LPT hall, such a candidate may, in addition to rendering himself/ herself liable to criminal prosecution, be liable:

(I) to be disqualified from the test for which the candidate appears.

(II) to be debarred either permanently or for a specified period from any test conducted by the Bank.

(III) for termination of service, if the candidate has already joined the Bank.

(xvi) The Biometric data of a candidate may be verified at the time of LPT or in a subsequent selection procedure to establish identity of the candidate. In case the biometric data of the candidate do not match with the one taken at the examination centre (first time), the candidate shall be disqualified and his/ her candidature shall be treated as cancelled. The Bank will not entertain any correspondence in this regard.

(xvii) The Bank would be analyzing the responses (answers) of individual candidates with those of other candidates to detect patterns of similarity of right and wrong answers. If in the analytical procedure adopted in this regard, it is inferred/ concluded that the responses have been shared and scores obtained are not genuine/ valid, The Bank reserves right to cancel the candidature of the concerned candidates and the result of such candidates (disqualified) will be withheld.

(xviii) In all correspondence with the Bank, Registration number received on submission of application and Roll no. indicated in 'Call Letter' must be quoted.
(xix) In all matters regarding eligibility, conduct of tests, LPT assessment, prescribing minimum qualifying standards in online test and LPT, in relation to number of vacancies and communication of result, the Bank’s decision shall be final and binding on the candidates and no correspondence shall be entertained in this regard.

(xx) The possibility for occurrences of some problem in administration of the test cannot be ruled out completely which may impact test delivery and/or result from being generated. In that event, every effort will be made to rectify the problem, which may include shifting the candidates to the other centres or to conduct of another test if considered necessary. Decision of the Bank in this regard shall be final. Candidates not willing to accept such change shall lose his/ her candidature for this exam.

(xxi) If the test is held in more than one session, the scores across various sessions will be equated to adjust for slight differences in difficulty level of different test batteries used across sessions. More than one session are required if the nodes capacity is less or some technical disruption takes place at any centre or for any candidate.

(xxii) Mobile phones, pagers or any other communication devices are not allowed inside the premises, where the test is being conducted. Any infringement of these instructions shall entail disqualification including ban from future tests.

(xxiii) Candidates are not permitted to use or be in possession of calculators in test premises.

(xxiv) Candidates are advised in their own interest not to bring any of the banned item including mobile phones/ pagers to the venue of the test, as arrangement for safekeeping cannot be assured.

(xxv) Candidates are required to follow the extant COVID-19 protocol/guidelines issued by the Government of India. The Candidates in their own safety and for the safety of others may wear personal face mask, carry his/her own hand sanitizer (small size) in transparent bottle and water bottles.

(xxvi) The Bank will not furnish the mark-sheet to candidates. However, the online test marks may be available on the Bank’s website after the declaration of the final result.

(xxvii) The post is also open to the employees of the Bank (staff candidates) who satisfy the eligibility criteria and they will be eligible for age relaxation. Part-time employees of the Bank will not be treated as staff candidates.

(xxviii) Any legal proceedings in respect of any matter of claim or dispute arising out of this advertisement and / or an application in response thereto can be instituted only in Mumbai and courts/ tribunals/ forums at Mumbai only shall have sole and exclusive jurisdiction to try any cause / dispute.

(xxix) Candidate’s admission to the test / LPT/Document Verification is strictly provisional. The mere fact that the call letter/advice has been issued to the candidate to appear for these procedures does not imply that his/ her candidature has been finally cleared by the Bank.

(xxx) In case it is detected at any stage of recruitment that a candidate does not fulfil the eligibility norms and / or that he / she has furnished any incorrect / false information or has suppressed any material fact(s), his /her candidature will stand cancelled. If any of these shortcomings is / are detected even after appointment, his /her services are liable to be terminated. Decisions of Bank in all matters regarding eligibility, conduct of written examination, other tests and selection would be final and binding on all candidates. No representation or correspondence will be entertained by the Bank in this regard.

(xxxi) Candidature of the registered candidate is liable to be rejected at any stage of recruitment process or even after recruitment or joining if any information provided by the candidate is found false or is not found in conformity with the eligibility criteria mentioned in the advertisement. Further, applicants are required to apply online only. No manual / paper application will be entertained. The candidature of the candidates shall be provisional and will be subject to verification of eligibility conditions with reference to original documents. Screening and selection will be based on the details provided by the candidate. Hence it is necessary that applicants should furnish accurate, full and correct information in the online application. In the event of the candidate furnishing wrong or false information, his/ her candidature may be rejected at any stage of the selection process. Requests for change of mailing address, category as declared in the online application, will not be entertained.

NOTE: Please note that Corrigendum, if any, issued on the above advertisement, will be published only on the Bank’s website www.rbi.org.in

(Hindi version of this advertisement is available on Hindi website of Bank)


Selection would be done on the basis of Online Test (as given below) and Language Proficiency Test (LPT).

Online Test:

Name of Tests
No. of
Composite Time
1 Reasoning 30 30 90 minutes
2 General English 30 30
3 General Awareness 30 30
4 Numerical ability 30 30
  Total 120 120
Online test except the test of General English will be in bilingual, i.e. English and Hindi.

There will be negative marking for wrong answer in the Online Test. 1/4th mark will be deducted for each wrong answer.

Candidates will have to pass with minimum prescribed mark in each subject of Online Test.

LPT will be of Qualifying nature. The candidates provisionally selected from the Online Test will have to undergo a language proficiency test (LPT). LPT will be conducted in the Official / Local Language of the State concerned (Annex-I). Candidate not qualifying LPT shall not be considered for selection.

Other detailed information regarding the test will be given in an Information Handout, which can be downloaded by the candidates from RBI’s website along with call letter.

Roll No. of those candidates who have qualified for LPT on the basis of Online test will be displayed on RBI’s website in the month of April / May 2021 or after the completion of the process. Date for LPT will also be displayed on the website along with a brief notice thereof. The successful candidates from the Online test will be intimated on Bank’s website for submission of requisite documents to the Regional Office, within a period of ten / fifteen days and no email / SMS in this regard will be sent to them.

LPT is mandatory. No exemption of any sort will be given to any candidate from appearing in LPT, which will be conducted at respective offices. Final Selection will depend, on the performance in online test, qualifying in LPT, Medical fitness, verification of certificates and Biometric Data/Identity verification, etc. to the Bank’s satisfaction. Decision of the Bank in this regard, will be final.
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